Tenancy Support

Are you having difficulties with noise?

Are you experiencing some difficulties with your flat-mates?

Are you having problems with your neighbours?

If you are experiencing difficulty in your accommodation then click on the links to read about how you may be able to resolve the situation.

Unipol have a Tenancy Support Officer who can assist you in finding a resolution if problems arise which are related to living in your Unipol accommodation. The Tenancy Support Officer can offer assistance with the aim to promote and encourage students to live in a harmonious and pleasant environment.

Always try to speak to each other about any difficulties that you are having first. This may sound a little daunting but quite often, once someone is made aware how they are affecting others, they will change their behaviour. You can also download the following publications from here:

‘How to deal with problems with other tenants and how we can help you’ (download from here)

‘Top Tips for being a considerate flat-mate’ (download from here)

If you follow the advice and the situation is still not resolved, the Tenancy Support Officer can intervene but will request some details in writing. This enables her to identify the specific problems that you are experiencing before arranging to meet with you to look at the options available.

The Tenancy Support Officer is available for advice, mediation and can also direct you to the range of support services available at your institution and in your local area.