Sources of help and advice
Unipol Student Homes
Tel: 0113 243 0169
Fax: 0113 234 35 49
E.mail: info@unipol.leeds.ac.uk
Web: www.unipol.leeds.ac.uk
Unipol tenants only: housing@unipol.leeds.ac.uk
Unipol Code Queries and Complaints
If you would like to make a general query on the Code or find out how to make a complaint:
Code Administrator on 0113 243 0169 (ex: 627)
LUU Unipol Outlet, Leeds University Union Building
Contract Checking and house hunting advice
Tel: 0113 380 1247
Email: L.UnionBureau@unipol.leeds.ac.uk
Leeds University Union Student Advice Centre
First Floor of the Union Building
Telephone: 0113 380 1290
E.mail: advice@luu.leeds.ac.uk
Web: www.luuonline.com/advice
Leeds Met Students Union Student Advice Service
Advice Service, 1st Floor Student Union Building, Civic Quarter Campus,
Telphone: 0113 812 8408
Email: su.studentadvice@leedsmet.ac.uk
Web: www.leedsmetsu.co.uk
University of Leeds Accommodation Office
Email: accom@leeds.ac.uk
Tel: 0113 343 7777
Web: www.leeds.ac.uk/accommodation
Leeds Metropolitan University Accommodation Office
Telephone 0113 812 5972
Web: http://www.leedsmet.ac.uk/study/accommodation.htm
Leeds Trinity University College Union
Contact: Adam Shepherd, Student Welfare Adviser
E-mail: a.shepherd@leedstrinity.ac.uk
Tel: 0113 283 7100 (ext. 352)
Web: www.ltsu.co.uk
Leeds City Council
Environmental Services (includes disrepair, noise Problems, refuse collection, pest control)
Tel: 0113 222 4406
Trading Standards: 0845 404 0506
Checking furniture meets with fire safety regulations Tel: 0113 253 0214
Regulatory and Consumer Protection Agencies
Health and Safety Executive
Information Line: 0845 345 0055
Web: www.hse.gov.uk
Leeds Fax: 0113 283 4382
Gas Safe Register
National Watchdog for Gas Safety in Britain useful to check gas engineers registration.
Tel: 0800 408 5500
Web: www.gassaferegister.co.uk
Transco
Web: http://www.nationalgrid.com/uk/
Ofgem
The regulator for Britains Gas and Electrical industries funded by the DTI and provides advice on changing suppliers, price comparisons and information on Bills, safety and services.
Tel: 020 7901 7295
Web: www.ofgem.gov.uk
Energy Watch
Consumer Information and complaints service about gas and electricity suppliers
Tel: 08454 04 05 06
Web: www.energywatch.org.uk
Ofcom
UK regulator of the communications industry
Web: http://www.ofcom.org.uk/
Office of Fair Trading
Complaints about Unfair Contract Terms
Web: www.oft.gov.uk
Utilities
Gas & Electricity
British Gas 0800 111 999 www.britishgas.co.uk
Gas Leaks 0800 111 999 [24 hr]
Yorkshire Electricity
To report a power failure Telephone 0800 375 675
British Telecom
Customer Services: 0800 800 150
Yorkshire Water
Enquiries 0845 1242424
Leakline 0800 573 553
