The day will be led by Hilary Crook, Solicitor and chaired by Martin Blakey, Chief Executive, Unipol

9.45am - 9.55am

Registration and Coffee

9.55am - 10.20am

Delegate's Introductions and Issues to Be Flagged by Delegates

Each session will be allow for intervention, questions and discussion by delegates aside from the time specifically devoted to discussion

10.20am - 11.15am

Contracts and Tenancies

- an outline of proposals for tenure reform
- unfair terms – focus on:
- fuel surcharges
- booking fees and cancellation fees

11.15am - 11.25am

Break (tea and coffee available)

11.25am - 12.25pm

Smoking and other Drugs

- Smoking in bedrooms, indoor shared areas and within the site perimeter
- Preventing and detecting drug use – is it our role or someone else’s?
- Confiscation – a guide
- Tobacco, alcohol and Under-18s

12.25pm - 12.50pm

Open Session on Contracts, Tenancies and Recreational Substances

12.50pm - 1.45pm

Lunch (provided)

1.45pm - 2.30pm

Tenancy Deposits

- Are landlords and agents complying with the law?
- What can be done about those who do not comply?
- An examination of court cases and the penalties applied
- Examples of cases going through adjudication

2.30pm - 3.15pm

Insurance

- Do landlords have an obligation to insure?
- Head leasing schemes – are the arrangements with the owner clear?
- Do landlords have an obligation to claim on their insurance?
- Who pays the excess in the event of a claim?
- Common pitfalls and insurance folklore explained

3.15pm - 3.30pm

Break (tea and coffee available)

3.30pm - 4.00pm

Energy Performance Certificates

- What the European Directive requires
- What the UK Regulations say
- What the government’s guidance says
- Is the debate really over?

4.00pm - 4.20pm

General Discussion, Questions and Concluding Remarks