9.30am - 9.45am     

Registration and Coffee

9.45am - 10.00am     

Welcome and Introductions

10.00am - 10.20am     

The Changing Role of Deposits in the Student Market
Martin Blakey, Chief Executive, Unipol Student Homes

10.20am - 11.00am     

The Legal Requirements of the Deposit Protection Schemes: The Housing Act 2004 and the Relevant Statutory Instruments and How they are Being Interpreted by the Courts
Hilary Crook, Solicitor, Hatch Legal

11.00am - 11.15am

Break (tea and coffee available)

11.15am - 12.10pm     

Enforcement. Returning the Deposit and Adjusting Procedures in Dealing with Disputes
Hilary Crook, Solicitor, Hatch Legal

12.10pm - 12.40pm

The Importance of Deposit Protection for Students: Raising Awareness and Making the System Work
Sarah Wayman, Research and Policy Advisor, NUS

12.40pm - 1.35pm

Lunch (provided)

1.35pm - 2.15pm  

The Dispute Resolution Procedure and Outcomes and Case Examples
Hilary Crook, Solicitor, Hatch Legal

2.15pm - 3.15pm

Observations from a Deposit Protection Scheme Operator
Lawrence Greenberg, The Dispute Service

3.15pm - 4.05pm

General discussion, questions and concluding remarks