Regulatory and Consumer Protection Agencies

Health and Safety Executive
Information Line: 08701 545 500
Web: www.hse.gov.uk

C.O.R.G.I.
National Watchdog for Gas Safety in Britain useful to check gas engineers registration.
Tel: 01256 372 200
Web: www.corgi-gas.com

Transco
Gas Leaks Tel: 0800 111 999

Ofgem
The regulator for Britains Gas and Electrical industries funded by the DTI and provides advice on changing suppliers, price comparisons and information on Bills, safety and services.
Tel: 020 7901 7000
Web: www.ofgem.gov.uk

Energy Watch
Consumer Information and complaints service about gas and electricity suppliers
Tel: 0845 906 0708
Web: www.energywatch.org.uk

Oftel
UK regulator of the telecommunications industry
Tel: 020 7634 8700
Web: www.oftel.gov.uk

Office of Fair Trading
Complaints about Unfair Contract Terms
Web: www.oft.gov.uk

Small Claims Court Customer Service Unit
Help with the process of law.
Tel: 020 7210 2266
Web: www.courtservice.gov.uk

Utilities

Gas & Electricity
British Gas 0800 111 999
Gas Leaks 0800 111 999 [24 hr]

British Telecom
Fault Line 151
Customer Services 150