Regulatory and Consumer Protection Agencies

Health and Safety Executive
Information Line: 08701 545 500
Web: www.hse.gov.uk

Gas Safe Register
National Watchdog for Gas Safety in Britain useful to check gas engineers registration.
Tel: 01256 372 200
Web: www.gassaferegister.co.uk

Transco
Web: http://www.nationalgrid.com/uk/

Ofgem
The regulator for Britains Gas and Electrical industries funded by the DTI and provides advice on changing suppliers, price comparisons and information on Bills, safety and services.
Tel: 020 7901 7000
Web: www.energywatch.org.uk

Energy Watch
Consumer Information and complaints service about gas and electricity suppliers
Tel: 08454 04 05 06
Web: www.energywatch.org.uk

Ofcom
UK regulator of the telecommunications industry
Tel: 020 7634 8700
Web: http://www.ofcom.org.uk/

Office of Fair Trading
Complaints about Unfair Contract Terms
Web: www.oft.gov.uk

Small Claims Court Customer Service Unit
Help with the process of law.
Web: www.courtservice.gov.uk

Utilities

Gas & Electricity
British Gas 0800 111 999
Gas Leaks 0800 111 999 [24 hr]

British Telecom
Fault Line 151
Customer Services 150