Help and Advice

This section lists all the agencies that can help and support students in finding and living in privately rented property in your location.

University/ies (all institutions using the system)

Royal Holloway, University of London
Egham, Surrey
TW20 0EX
T:  01784 434455
F:  01784 437520
W: www.rhul.ac.uk

Student Housing Bureau

Student Housing Bureau
Student Administration Centre
Royal Holloway, University of London
Egham, Surrey
TW20 0EX
T:  01784 443338
F:  01784 276164
E:  studenthousing@rhul.ac.uk
W: www.rhul.ac.uk/for-students/accommodation.html

Students Unions

Students’ Union, Royal Holloway
Royal Holloway, University of London
Egham, Surrey
TW20 0EX
T:  01784 486300
F:  01784 486312
E:  vpedwelftare@su.rhul.ac.uk
W: www.surhul.co.uk/

Local Council Departments (Environmental Health, Trading Standards Etc)

Runnymede Borough Council – Private Housing & Environmental Health Department
Runnymede Civic Centre
Station Road
Addlestone
Surrey
KT15 2AH
T:  01932 838383
F:  01932 838384
E:  housing@runnymede.gov.uk
W: www.runnymede.gov.uk

Surrey County Council – Trading Standards Authority
Mid Surrey Area Office
Bay Tree Avenue
Kingston Road
Leatherhead
Surrey
KT22 7SY
T:  01372 371700
F:  01372 371704
E:  business.advice@surrey.gov.uk
W: www.surreycc.gov.uk

Utilities Suppliers (Local Water, Gas, Electricity, telephone and telecommunications suppliers)

British Gas
Repairs: 08450 777 111
Gas Leaks & Emergencies: 0800 111 999

Southern Electric    
T:  0845 770 8090

London Electricity
T:  0800 028 0247

Thames Water
T:  0845 9200 800
w: www.thameswater.co.uk
Approved plumbing network: www.thameswater.co.uk/common/HTML/thames-valley-area.htm