Help and Advice Section
University
Cranfield University at Shrivenham
RMCS Shrivenham
Swindon SN6 8LA
E-Mail: shrivenham.accommodation@cranfield.ac.uk
Web: http://www.cranfield.ac.uk/dcmt/
Accommodation Offices
W Anderson
Princes House, Princes St.
Swindon SN1 2SF
Tel: 01793 480666
Fax: 01793 495533
E-mail: shrivenham.accommodation@cranfield.ac.uk
Students Unions
Cranfield Students' Association
Aimee Lister
Tel: 01793 785722
E-mail: csa@rmcs.cranfield.ac.uk
Web: http://www.cranfield.ac.uk/dcmt/acreg/
Local Council Departments (Environmental Health, Trading Standards Etc)
ALL VIA SWITCHBOARD
Swindon Borough Council
Wat Tyler House, Princes St.
Swindon SN1 2JH
Tel: 01793 463000
E-mail: VIA WEBSITE
Web: http://www.swindon.gov.uk/
Utilities Suppliers (Local Water, Gas, Electricity, telephone and telecommunications suppliers)
Thames Water Utilities Ltd
PO Box 286
Swindon SN38 2RA
Tel: 0845 9200 805
Web: http://www.thameswater.co.uk
Southern Electric
PO Box 7506
Perth PH1 3QR
Tel: 0845 744 4555
Web: http://www.southern-electric.co.uk/
BT
Tel: Customer Services 150
Web: http://www.bt.com/
British Gas
PO Box 17
Southampton SO14 0GA
Tel: 0845 606 0709
Web: http://www.britishgas.co.uk/
Regulatory and Consumer Protection Agencies
Health and Safety Executive
Information Line: 08701 545 500
Web: www.hse.gov.uk
Gas Safe Register
National Watchdog for Gas Safety in Britain useful to check gas engineers registration.
Tel: 01256 372 200
Web: www.gassaferegister.co.uk
Transco
Gas Leaks Tel: 0800 111 999
Ofgem
The regulator for Britains Gas and Electrical industries funded by the DTI and provides advice on changing suppliers, price comparisons and information on Bills, safety and services.
Tel: 020 7901 7000
Web: http://www.ofgem.gov.uk
Energy Watch
Consumer Information and complaints service about gas and electricity suppliers
Tel: 0845 906 0708
Web: www.energywatch.org.uk
Ofcom
UK regulator of the telecommunications industry
Tel: 020 7634 8700
Web: www.oftel.gov.uk
Office of Fair Trading
Complaints about Unfair Contract Terms
Web: www.oft.gov.uk
Small Claims Court Customer Service Unit
Help with the process of law.
Tel: 020 7210 2266
Web: www.courtservice.gov.uk
Useful Links