Thursday 03 May 2018

Landlord Training - Getting Tenancy Changeover Right

How can landlords ensure that the difficult tenancy changeover period is as smooth as possible and that complaints and problems are minimised?

Thursday 3rd May 2018

Suitable for: All landlords, managing agents and larger providers that are current members of Unipol in LEEDS.

The Unipol Boardroom - Leeds

Spaces available

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9.45am - 10am Registration and Coffee
10am - 10.10am Welcome and introductory Remarks
10.10am - 10.45am The ‘Unipol Method’. Preparation is everything. Getting the right systems in place to ensure a smooth tenancy changeover period
10.45am - 11.20am The ‘Unipol Method’. Effective Tenant Communication. Working with new and existing tenants to ensure expectations are managed.  
11.20am - 11.30am Break (tea and coffee available)
11.30am - 12.30pm Complaints Workshop and Feedback Session. This will be an opportunity to look at some real changeover period complaints and work on solutions.
12.30 - 12.45pm Final remarks and questions

Please note that lunch is NOT provided as part of this event.

Cost per delegate

Normal Delegate Rate - £0

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