Tuesday 05 December 2017

Putting Parents in their Place: Information, Expectations and Interventions in Student Accommodation

This new one-day course will explore the evolving role of parents and how accommodation professionals will come in to contact with parents over the student lifecycle.

Suitable for: those involved in the planning and delivery of a high quality student accommodation service to students and their institutions

Spaces available

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9.20am - 9.30am Registration and coffee

Day led by Rachael Elliott, Trustee & Martin Blakey, Chief Executive, Unipol Student Homes

9.30am - 9.45am Welcome to the Course & Introduction of Delegates 

9.45am - 10.15am Round Table Discussion: Reflections on Relationships with Parents

10.15am - 10.45am Keeping Parents Informed – What’s out there and where is the Duty of Care? Rachael Elliott, Trustee, Unipol Student Homes

11.00am - 11.15am Break (tea and coffee available)

11.15am - 12.00pm Before Studies Begin: Accommodation, Applications and FAQs Panel Discussion - Speakers to be confirmed

12.00pm - 1.15pm During Studies: Arrivals, Incidents & Welfare Panel Discussion - Ian Munton, Head of Student Support and Development Services, Keele University. Other Panel Speakers to be confirmed

1.15pm - 2.00pm Lunch (provided)

2.00pm - 2.30pm The Position of Parents: Legal, Moral, & Ethical. Rachael Elliott, Trustee, Unipol Student Homes

2.30pm - 3.30pm The Position of Parents: Aftercare Panel Discussion - Speakers to be confirmed

3.30pm - 3.45pm Break (tea and coffee available)

3.45pm - 4.15pm What Happens Overseas? Position of UK, US and Australia and role of parents Rachael Elliott, Trustee, Unipol Student Homes

4.15pm - 4.30pm Final Questions, Discussion, Concluding Remarks and END


This is a working agenda and is subject to change as speakers are confirmed.



This course will be interactive and be an opportunity to explore and expand our knowledge of how relationships with the parents*, carers and guardians of students are changing and the impact of those relationships on the accommodation operations and sector normalities and practices.

After goal-setting for the day, we’ll examine the before, during and after of relationships with parents as well as review the legal, moral and ethical implications of our work. This will include understanding what our duty of care is and how relationships with parents challenge that duty of care.

*For parents, read parents, guardians and carers. Not scholarship or other interested parties, e.g., agents, or spouses/partners.

Cost per delegate

Friends of Unipol Rate - £235
Normal Delegate Rate - £270

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