Regulatory and Consumer Protection Agencies

Health and Safety Executive
Information Line: 0845 345 0055
Web: www.hse.gov.uk

Gas Safe Register
National Watchdog for Gas Safety in Britain useful to check gas engineers registration.
Tel: 0800 408 5500
Web: www.gassaferegister.co.uk

Transco
Gas Leaks Tel: 0800 111 999

Ofgem
The regulator for Britains Gas and Electrical industries funded by the DTI and provides advice on changing suppliers, price comparisons and information on Bills, safety and services.
Tel: 020 7901 7000
Web: www.ofgem.gov.uk

Energy Watch
Consumer Information and complaints service about gas and electricity suppliers
Tel: 0845 906 0708
Web: www.energywatch.org.uk

Oftel
UK regulator of the telecommunications industry
Tel: 020 981 3040
Web: www.oftel.gov.uk

Office of Fair Trading
Complaints about Unfair Contract Terms
Web: www.oft.gov.uk

Small Claims Court Customer Service Unit
Help with the process of law.
Web: www.justice.gov.uk/contacts/hmcts

Utilities

Gas & Electricity
British Gas 0800 111 999
Gas Leaks 0800 111 999 [24 hr]

British Telecom
Fault Line 151
Customer Services 150