Wednesday 07 November 2018

155-157 Woodhouse Lane, Leeds, LS2 3ED

Running a Live Rate Your Landlord Site: Lessons Learned

A one day seminar looking at why landlord review sites can be a good idea and how to establish and run a site that adds to student empowerment and improves housing choice. 

Suitable for: all those supporting student house hunting; student unions, student services and student advice staff, landlords and PBSA suppliers

The Unipol Board Room - Leeds

Spaces available

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Agenda

9.30am - 9.45am Registration and coffee

10.00am - 10.15am Introduction of Delegates and Round Table Sharing of Delegates Perspectives

10.15am - 10.45am Why Have a Rate Your Landlord site?
How do ratings sites work?
What is currently being done?
Gains and risks in running a site
How much does all this cost and are there any revenue opportunities? Martin Blakey, Chief Executive, Unipol

10.45am - 11.15am Uses of a Review Site: A Students’ Union Perspective
Part of the toolkit? Consumer pressure, does naming and shaming and rewarding the good have any impact? Diane Pedder, Head of Engagement and Support, Leeds University Union & Sabbatical Officer TBC

11.15am - 11.30am Questions and discussion

11.30am - 11.45am Break (Refreshments provided)

11.45pm - 12.45pm The Leeds Experience: Setting Up a Live Site and the Issues that it Raises
what should be reviewed?
establishing terms of use
allowing comments
giving a right of reply
using moderation systems
2 years in, what have we learned
Martin Blakey and Nicola Brown, Assistant Chief Executive - Hub Services Unipol

12.45pm – 1.00pm Questions and discussion

1.00pm - 1.50pm Lunch (provided)

1.50pm - 2.45pm The Legal Issues Involved in Running A Review Site for Student Housing
The principles behind the site
Are the reviews representative?
Dealing with malicious and false reviews
Who is liable for unfavourable reviews?
Dealing with data protection and privacy issues Louise Fullwood, Legal Director, Pinsent Masons LLP

2.45pm – 3.00pm Questions and Concluding Remarks

Cost per delegate

Normal Delegate Rate - £215

Friends of Unipol Rate - £185

Students' Union Rate - £45

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