This is Not What I Signed Up For - The Anatomy of Student Complaints - May (online)

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Summary

This event is now Sold Out. To be placed on the waiting list please email conferences@unipol.org.uk

A Constructive Approach to Student Accommodation Complaints: achieving satisfaction through understanding and utilising feedback

This online course is suitable for staff working in both universities and private PBSA who provide customer service and managers with responsibility for resolving complaints:

  • Front facing staff involved in PBSA operations
  • The nominated complaints contact under the ANUK/Unipol National Codes
  • Managers with a responsibility for handling complaints

Date/Time: Thursday, 16 May 2024

Price:
  • Friends of Unipol Rate - £120.00
  • Normal Delegate Rate - £150.00