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Delegate Area - The National Codes Student Experience Conference 2024

Delegate List

To access the delegate list click here

Exhibition

Don't forget to visit our exhibitor stands - they are located in the Circle Bar (where you picked up your delegate badge).

Our exhibitors are:

Garrett Learning

Kinetic

Unipol Tenancy Support

Agenda

9.30 – 10.00	Registration and networking
10.00 – 10.05	Welcome
10.05 – 10.25	Keynote Changing Students – Evolving the experience Speaker - Paddy Jackman, Unipol Student Homes
10.25 – 10.50	Student numbers and PBSA demand in 2024 Get the latest national student intake numbers and understand what this might mean for accommodation demand and lettings in 2024. What are the latest trends in student intake? What about international students? Have undergraduate applications fallen again? Speaker Roxanne Muller, HE Lead, Student Crowd
10.50 – 11.15	Student Minds With a student mental health being an ever present challenge in PBSA, Student Minds will cover how providers can build practices and policies that support positive student wellbeing in their buildings. Speakers Sophie Cohen Jones, Training Manager, Student Minds Chastyn Webster, Head of Programmes, Student Minds
11.15 – 11.30	Coffee Break
11.30 – 12.00	Higher Education and the General Election 2024 With a General Election due within the next 12 months, the Public Affairs Company will deliver an overview of the state of play in regards to Higher Education and the main political parties. This session will cover: What the main political parties are saying about PBSA and Higher Education Expected messaging in the manifesto pledges An update on the renters reform bill Speaker Ed Jacobs, Public Affairs Company
12.00 – 12.25	Supporting Disabled Students in PBSA – What Good Should Look Like As the responsibility for student accommodation increasingly shifts to the private sector, it is essential that there is the physical and social infrastructure to support Disabled students. This session will be led by speakers with their own lived experience of disability, speaking on how the sector can strive for a more inclusive approach. Speakers Piers Wilkinson, Independent Consultant & Commissioner Jade Husdan-Hick, Disabled Students’ Officer, University of York Students’ Union
12.25 – 12.45	Roundtable Discussion How do you currently deal with requests for adaptations and how could that be improved?
12.45 – 13.25	Lunch
Split for Strands	Strand 1 Supporting Students The Compass Room	Strand 2 Knowing the Code The Hexagon Room
13.25 – 14.05	Investors in Students – Gender and wellbeing of students (Equality/preference) Speaker Tom White, Co-Founder and CEO, WAU Agency	An introduction to the approved codes for new staff (including most complained about things) All you need to know about the National Codes What membership means for PBSA providers What standards you need to meet How they are run Speakers Jess Carrier, National Codes Co-Ordinator, Unipol Student Homes Vic Peckitt, Code Complaints Investigator, Unipol Student Homes
14.05 – 14.40	Social Programme Workshop – Enabling Community Building in PBSA As student demographics evolve, community building through social programmes has never been more important. In this workshop, we will look at shared best practice in the sector to understand how students are building social connections in a modern PBSA environment. This session will feature contributions from: Sarah Canning and Deenie Lee - The Property Marketing Strategists Toria Thomas, Tenancy Support Co-ordinator, Unipol Student Homes Beth Murphy - Tenancy Support Co-ordinator, Unipol Student Homes This session will feature group work	Inside the verification day Hear from the National Code verification team giving top tips on the verification process What you can expect on a verification visit How to prepare and get ahead Most common action points and good practice in dealing with them Speakers Beth Raine, National Codes Verifier Derek Goss, National Codes Verifier Simon Kemp, National Codes Administrator
14.40 – 14.55	Break
14.55 – 15.30	Working collaboratively with the University – Supporting Students in private sector PBSA Often there is a sense competition between university accommodation departments and private PBSA. But what are the shared interests? How do they better cooperate in the interest of students? What do we know about communication between universities and accommodation providers? Better liaison on student support How should the private sector approach universities – what do they want to hear? Getting over data sharing obstacles Speakers Ed Naylor, Head of Accommodation and Student Living, Liverpool John Moores University Robin Walsh, Head of Accommodation at Bournemouth University and Codes and Standards Lead (CUBO) Lee Rawlinson, Sales Director, Homes for Students Jess Carrier, National Codes Co-Ordinator, Unipol Student Homes	Changes to the Legislation – The Fire Safety Act and The Building Safety Act - What you need to know The Government have brought in major changes to building safety after the Grenfell tragedy. This session is designed to give building managers and operational staff an overview of the new requirements of the Fire Safety Act, Building Safety Act to help them feel confident in fulfilling their role. What are the headline requirements for pbsa operators What new checks and processes will be required? How does this impact on building management, regular health and safety routines, and communication with tenants? What is the role of building managers and site staff in all of this? Speaker Richard Lord, National Code Verifier and Consultant Environmental Health Officer
15.35 – 16.05	Building a Successful Career in PBSA Is it worth it? How to do it This panel session will hear from a range of professionals in the PBSA sphere, with a breadth of experience in both the private sector and Universities Discussions from panelists will include: Getting started in the sector, Growing your own career – how to progress, How to train and retain talent – rewarding good management in PBSA, Diversity in PBSA – how can we do better? Sector Wishlist – what would you change? Panel Chair - Rebecca O'Hare, University of Leeds Panel members - Richard Stott, Group Managing Director, Kexgill James Gregory, Associate Director (Commercial Services and Student Accommodation), The Management Recruitment Group Jane Crouch, Chief Operating Officer, Fresh Sam Hollex, Director of Operations, Host
16.05 – 16.15	Takeaways from the day Speaker Victoria Tolmie-Loverseed, Assistant CEO - Standards, Unipol Student Homes