Landlord Training Events 2022

By attending training through Unipol, landlords have an opportunity to find out about the latest developments across the student housing sector.  It also creates a valuable opportunity to meet and share experiences with other landlords.
For the time being,  training events will continue to take place online but this may change later in the year.

More events may be added, so do check for any new additions.  We are also hoping to host a law based session with a legal professional later this year.

Landlord Training Events

Training events are designed to prepare landlords for the many challenging situations they may encounter in student housing.  Unipol aims to offer sessions which are relevant, practical and realistic.  Through sharing knowledge, tips and tools, landlords can use the skills acquired to provide a great, high quality student accommodation experience.  We have the following programme on offer for 2022.

All training events can be booked now.  The links below will take you to the details and booking form for each session.  See the sessions which have already taken place

Landlord Support Series: 

Using Feedback to Improve Standards

Tenancy Support and Wellbeing Series:

Tenancy Support Workshop on Anti-Social Behaviour - typical cases seen when managing student accommodation and how to resolve them


Tenancy Support and Wellbeing Series

Tenancy Support Workshop - Anti Social Behaviour

Anti social behaviour can be problematic for tenants and neighbours and can feel like a living nightmare.

Landlords might not be legally responsible for the bad behaviour of their tenants but responsible landlords have a duty of care to their tenants to deal with complaints from neighbours or other people living in the property.

Join us for a session focussing on anti-social behaviour   - What does it include? What can be done about it? Where can you get help and support?

13th July 2022, 2pm-4pm

Facilitator: Jan Hardy, Tenancy Support and Wellbeing Co-ordinator and guest speaker speaker, Sammy Jagelman, Leeds City Council

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Using Feedback to Improve Service


Students are asked for their opinions about their accommodation in many ways whilst they are at University:  Rate your Landlord, Accommodation Cost Survey, Tenant Satisfaction Surveys, National Student Accommodation Survey.  This workshop will look at some of this feedback and consider how it can be used to improve standards for student housing.


Wednesday 10 August


Facilitator:  Lynne Wilson, Housing Hub Advisor

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Sessions which have already taken place 

Fire Safety in HMOs

Fire Safety in HMOs: achieving a practical understanding of fire safety and fire risk assessments in student accommodation

Wednesday 23 March 2022, 12:30pm-3pm

Facilitator: Faye Swanwick, Housing Standards Consultant

Complaints Casebook

Following the popularity of last year’s Code Complaints Workshop, we will be offering a more detailed examination into some of the cases Unipol has investigated (anonymously).  Taking a closer look at complaints, responses, communication and timescales may provide some useful learning points for all.

There will also be an update on some of the changes contained within the new this Code cycle 2021-2024.


Wednesday 27 April 2022, 10:00-12:30

Facilitators :  Matt Allison and Victoria Peckitt, Unipol Code and Complaints

Tenancy Changeover 2022

Tenancy Changeover is an extremely busy time of the year for landlords and students.   Join our session which will help you to put in place a plan that will create a smooth transition.

Thursday 12 May 2022

Facilitator: Lynne Wilson


The Homes (Fitness for Human Habitation) Act 2018

How to identify and deal with health and safety hazards in your property and reduce the risk of being in breach of the Homes Act 
Wednesday 25 May 2022


Facilitator: Faye Swanwick, Housing Standards Consultant