Opening Hours

Leeds

Housing Hub (Woodhouse Lane):

Monday - Friday: 9am – 4.45pm

We are operating key collection on an appointment basis only. All Unipol tenants with July tenancies have been emailed a link to a booking system so they can book a time slot to collect keys for their new property.

The office will be open with a limited team of staff working on site.

A queuing stystem will be in operation, with 2 visitors allowed in to the hub area at a time.  Those waiting outside of the building will have 2m distance indicators.   

Those who don't need to physically visit the office are asked not to do so and to contact staff by telephone, WebChat or by email at: info@unipol.org.uk  

Tenants wishing to pay rent should continue to do this online.  

If you are a Unipol tenant with a repair, please report this via email: repairs@unipol.org.uk

If you are a Unipol tenant with an emergency repair (which presents an immediate danger to health or safety), call 0113 243 0169

Nottingham

Housing Hub (Shakespeare Street):

The office will be open with a limited team of staff working on site.

A queuing stystem will be in operation, with 1 visitor allowed in to the hub area at a time.  Those waiting outside of the building will have 2m distance indicators.   

Those who don't need to physically visit the office are asked not to do so and to contact staff by telephone, WebChat or by email at: info@unipol.org.uk  

Tenants wishing to pay rent should continue to do this online.  

If you are a Unipol tenant with a repair, please report this via email: repairs@unipol.org.uk

If you are a Unipol tenant with an emergency repair (which presents an immediate danger to health or safety), call 0113 243 0169

Bradford

Housing Hub (located in Student Central, University of Bradford)

Currently closed due to the Covid-19 situation (please contact the Leeds Office on 0113 243 0169)

General enquiries Staff are working from home during this time and will respond quickly to enquiries via Webchat, accessed through the Unipol website, or via phone 07850462892 or email joannemacnaughton@unipol.org.uk

If you are a Bradford Unipol tenant reporting a repair, please do so by emailing repairs@unipol.org.uk

If you are a Bradford Unipol tenant with an emergency repair (which presents an immediate danger to health or safety), call 0113 243 0169

Bradford College Accommodation Service 

We can be contacted by telephone between 9.00am and 5.00pm Monday - Friday on the telephone number below.
 
Mobile: 07850462892