Join Our Friendly Team Of Housing Experts

Join our Team Unipol is a student housing charity with offices in three cities in England providing housing services to students as well as accreditation, training and advice. Our operations are not for profit, which means no profit is taken from our operations and all monies received are invested back into the organisation.

 

We're Recruiting For:

The post holder's mission is to ensure that students living in Unipol's properties do so in a harmonious and pleasant environment and to promote that environment and that if problems arise within aspects of their day to day lives related to their occupancy of a property then these will be addressed efficiently and sympathetically.

 This post entails taking first line responsibility for:

  • dealing with Unipol's tenant relationships
  • supporting and training staff to improve tenant-related matters
  • supporting the Deputy and Assistant Chief Executives in dealing with complaints
  • dealing with any community issues that might occur throughout the portfolio
  • measuring and monitoring customer satisfaction from students of Unipol' services.

The post holder also has responsibility for:

  • leading on tenancy relations matters including the support of special student groups including international students, students with disabilities and students under the age of 18
  • maintaining an organisational culture of recognising and productively tackling matters that detract from the student experience
  • ensuring the promotion and productive use of mediation in tenant and community relations
  • maintaining Unipol's social networking sites to encourage social networking and communication
  • maintaining publications dealing with tenancy relations, including tenants' newsletters
  • running Unipol's social programmes and family housing socials
  • capturing and monitoring data relating to tenants' satisfaction
  • training staff, Residents’ Assistants, students and external delegates in tenancy relations matters
  • ensuring Unipol's involvement with others relating to community safety and security
  • organising events designed to build community cohesion.

For more information and to apply please visit:

https://jobs.leeds.ac.uk/vacancy.aspx?ref=CSUNI1032

The charity has a turnover of approx £10m and has complex financial administration related to its multi-faceted operations. The Finance Assistant (Cash Book) undertakes important and accurate routine financial work within a team environment.  This includes dealing with both customers (including tenants and conference delegates) and suppliers.  The Finance Assistant is a key member of Unipol’s financial team and is expected to play a full role in interacting with other finance staff and staff in Bradford and Nottingham as well as Leeds.

  • The post requires accuracy, flexibility and organisation of own workload, under the guidance of the Finance Manager.
  • The Finance Assistant must have a minimum of one year’s previous work experience in a finance role together with good keyboard skills. Experience of working in a busy and demanding environment with strict deadlines would be an advantage. Good communication skills both written and oral are essential.
  • Experience of operating a computer records system and any working knowledge of Microsoft Office (especially Word and Excel) and financial software, would be an advantage and the ability to train in these systems is essential.  Unipol currently uses Microsoft Navision

For a full job description and to apply please visit:  

https://jobs.leeds.ac.uk/vacancy.aspx?ref=CSUNI1031

 

 

 

35 hours a week from the 18th June 2018 - 21st September 2018, £8.75 per hour

This post entails being part of a support team to assist with getting Unipol accommodation in perfect condition for student arrivals. Also to deliver and fit certain items that have broken during the tenancy and to carry out minor repairs in properties.

This is a ‘hands-on’ post and will involve some physical activity in setting furniture, reassembling vacuum cleaners, fitting curtains, changing lightbulbs and moving furniture between rooms. Some training on customer care standards and Unipol’s consumer responsive mission will be provided in the first week of the post.

The post can involve working in the evenings, on Saturdays and Sundays and Bank Holidays.

To request an application form form email: jobs@unipol.leeds.ac.uk stating the post you are applying for e.g. Housing Management Assistant

 

15 hours a week from 24th September 2018 to 22nd June 2019, £8.75 per hour.

Applications are invited from students who are interested in producing printed publications and updating hosted websites.

The post would suit an applicant with an interest in design work and creative thinking. The successful candidate will be an important part of the communications team and will be encouraged to input on how to communicate with students in the most effective and relevant way.

Hours of work are negotiable (but must be worked Monday to Friday) and can be fitted around most academic timetables.

To request an application form email: jobs@unipol.leeds.ac.uk stating the post you are applying for e.g. Publications Assistant

15 hours a week from 24th September 2018 to 22nd June 2019, £8.75 per hour

The Technical Service Support Assistant will carry out duties that assist the Communications and IT Manager and contribute to ensuring that Unipol's computing services run effectively. They will provide applications support to Unipol’s IT users in the use of Internet Explorer, Word, Excel, Powerpoint and Outlook.

The postholder will follow a scripted list of actions to:

Undertake routine checks on IT equipment both at Unipol’s offices and residences, logging faults and reporting back,

Carry out initial problem diagnosis and assist with the setting up and deployment and disposal of equipment.

Set up user profiles on computers and folders for new computer users

Undertake stock checks, preparing orders and ensuring that the stock rooms are tidy.

The post requires accuracy, a methodical approach and good time organisation of own workload.   Customer care experience would be an advantage as will the ability to explain the use of computer applications and equipment in a simple way. 

The post holder must be IT literate and possess a good user knowledge of Microsoft Office. 

The post involves some lifting of equipment. An operable driving license would place a candidate at an advantage.

To request an application form email: jobs@unipol.leeds.ac.uk stating the post you are applying for e.g. Technical Services Support Assistant.