Tribunal Findings and Complaint Case Studies

The complaints and Tribunal system is a key component of the Codes, helping to ensure that required standards are upheld. It is an important part of the assurance process that the outcomes of Tribunals are published and made available to users of the Code service. (This is something that members agree to when they join.)

Also published are case studies on enquiries and complaints received under the Codes. These anonymised summaries are provided to give some insight to students and landlords on how issues are resolved, demystifying the process and sharing examples of good practice.

Also published are the details of members of the Code Supporters' Scheme who have been suspended by the decision of the Managing Agents' Code Membership Group, which is the body that regulates the progress of Supporters through the Scheme.

Decisions from recent Unipol Code Tribunals held in Nottingham, Leeds and Bradford, and from the Managing Agents' Code Membership Group can be downloaded by clicking on the links below.


April 2017
Complaint brought against Malti Maini

January 2017
Follow up action to complaint brought against Shields Student Homes

November 2016
Complaint brought against Shields Student Homes

March 2016
Complaint brought against Megaclose
Press release



June 2018

Complaint brought against Alexander Warner (Warner Properties)

October 2017

Complaint brought against Tim Hockley

March 2016

Complaint brought against: Jagtar Properties

January 2016

Suspension from the Unipol Code Supporters' Scheme: Danhamz Ltd  UPDATED, 16th February 2016: Re-instatement to the Unipol Code Supporters' Scheme: Danhamz Ltd



June 2018

Complaint brought against Shahid Hussain and Richard Jordan

January 2018

Follow up action to complaint brought against Jafar Shindi

December 2017

Complaint brought against Jafar Shindi

July 2017

Complaint brought against Sijad Housing Group

May 2016

Complaint brought against Mark Johnstone

Complaint brought against Wai Pong Andrew Ip




For outcomes from National Code Tribunals click here